Senior QA Engineer · San Francisco, CA
15 years making sure software works the way it's supposed to.
I've shipped quality across mobile apps, web platforms, and enterprise systems — from Xbox campaigns to podcast apps to financial newswires. Now I'm bringing that precision to AI systems.
Previously at
Highlights
4th Annual Shorty Awards · Campaign for Games
Gears of War 3: Brothers to the End
A campaign where fans teamed up with one Facebook friend to detonate explosive wall etchings revealing the game's story. Tigran served as QA Engineer on the award-nominated campaign website, built at AKQA for Xbox.
1.7M+
Individual interactions in 30 days
1.3M
Pre-orders — a franchise record
3M+
Copies sold in the first week
$1,000+/month saved at Stitcher
Optimized QA processes through automation improvements, reducing monthly spend significantly
~100% QA effectiveness on major migration
Achieved near-perfect coverage on a critical platform migration with zero production regressions
Sole QA engineer retained through acquisition
Chosen as the only QA to see ExactTarget's social hub through its final phase after acquisition
Currently learning
AI Quality Engineering
Experience
Business Wire
Senior QA Engineer (promoted from QA Engineer)
Global press release distribution and media targeting platform
Jul 2019 – Jan 2024 · San Francisco
- Built and maintained automation scripts using Cypress and JavaScript
- Created comprehensive test plans in collaboration with dev teams
- Logged and tracked issues, ensuring timely resolution
- Ran test automation locally and as CI build system jobs
Stitcher
QA Engineer
Media company specializing in the creation, distribution, and monetization of podcasts
Oct 2015 – Jul 2019 · San Francisco
- Led QA for iOS & Android apps, automotive integrations, and web
- Cut monthly QA costs by $1,000+ through process optimization
- Achieved ~100% QA effectiveness on a major platform migration
- Collaborated with Product, Development, and Content teams to resolve issues
ExactTarget · acquired by Salesforce
QA Engineer
Digital marketing automation and analytics — now Salesforce Marketing Cloud
Oct 2012 – Mar 2015 · San Francisco
- Conducted full test cycles for social media applications
- Managed Regression Test Matrix across multiple languages and browsers
- Tested Facebook and Twitter integrations across 8 environments
- Built automation scripts using Cucumber, Capybara, and Ruby
- Sole QA engineer retained through acquisition to complete the final phase
AKQA
QA Engineer (promoted from QA Intern)
Award-winning digital agency focusing on technology, innovation, web & mobile, and interactive campaigns
Mar 2009 – Oct 2012 · San Francisco
- QA Engineer on the Shorty Award-nominated Gears of War 3 campaign site
- Delivered QA for Target, Kraft, Nike, Coca-Cola, VISA, Audi, McDonald's, Motorola & Xbox
- Participated in design reviews and created Test Coverage Matrix
- Trained and mentored new QA engineers
Skills
AI & Emerging
Test Automation
Languages
Tools & Platforms
Community
Participant & Mentor — RedRover / Non-Commercial IT School
Volunteered at a non-profit IT school providing comprehensive software testing education. Helped non-English speaking students navigate the job-seeking process — covering interview preparation, skills advancement, and career search techniques. Guided students in need of a fresh start into the tech industry.
Certifications
Education
Stavropol State University (NCFU)
B.S. Mathematics & Computer Science
2003 – 2008